![]() Step 2: Next, open Library > Preferences. Word preferences are the changes made to toolbars, custom dictionaries, keyboard shortcuts, among other customizations that are not default. Resetting Word preferences might be a fix for the crash of Word on Mac if it's the wrong preferences setting that leads to this error. Step 3: Clear all the files in this folder or move them to another new folder in case of future need. Step 2: Type in /Library/Containers//Data/Library/Preferences/AutoRecovery/ and click on Go. Step 1: Right-click Finder and select Go to Folder. If there are too many files, clear them or move them to another location and see if the issue persists. Navigate to the folder: user\Documents\Microsoft User Data\Office / AutoRecovery. The files in the AutoRecovery are loaded into your device's memory each time Word is launched - which might consequently lead to memory failure and subsequently, unexpected crashes. If it's not appropriate, rename it following the set rules. Step 1: Press Command Space to launch Spotlight search. It should always begin with a character and never contain any special symbols. If not, change the name to a more proper one. ![]() 3Check the Hard Drive NameĬheck the name of the hard drive on Mac to see if it's compatible with Word. Try saving the file to a different location, and remember that Microsoft limits file path name to 255 characters. If that's the case, Word is probably trying to save your document to a folder it doesn't have write permission to, or the name of your document and path is too long. Watch out for Microsoft Office unexpectedly crashes when you save a file in the default Documents folder. Click the little arrow beside the button, you can review info about all available updates of Office for Mac. Step 3: Click on "Update" to download the latest version. ![]() Step 2: Check the option to "Automatically keep Microsoft Apps up to date" so you will receive the latest updates next time. If you can't find the option to check for updates, manually download the update from Microsoft's official page. Step 1: Open MS Word > Help > Check for Updates. An updated version might just be the solution to Microsoft Word 2011/2013/2016/2019 crashing on Mac: While Microsoft updates could be downloaded automatically, you should check and update the software manually if you suspect there's an available update that your device hasn't installed yet. In most situations, you can fix the "word crashes/quits unexpectedly on Mac" issue with the below methods, irrespective of the Mac OS you're working on. 7 Methods to Fix "Word Crashes/Quits Unexpectedly on Mac" LINE Chat History Data Recovery Recover Lost LINE Data EasilyĪi-based File/Photo/Video Restoration Repair Corrupted Files/Photos/Videos with AIĪs for a similar issue - Microsoft Word keeps freezing or not responding on start up, we've also come up with corresponding effective fixes. ![]() Has anyone else heard of or experienced this? I have not yet tried to reinstall the Microsoft Office package.Data Recovery on Windows Recover Deleted Files from Win/Hard Driveĭata Recovery on Mac Recover Deleted Files from MacOS Devicesĭata Recovery on iPhone Recover Photos/Messages on iPhoneĭata Recovery on Android Recover Text Messages/Pics on Android ![]() The rest of the Microsoft Office programs like Word and Power Point seem to be working OK. Then, there was a banner in the upper right that some of the updates could not be installed and did I want to restart the computer, which I did.I have tried rebooting the computer but the problem continues. Be sure to install any available updates for the application and MacOS.This report will be sent to Apple automatically."Excel worked just fine with the Mac OS High Sierra before this update to version 10.13.5.This started after I had received a message that there were updates to install for Microsoft Office, which I did install. You may need to reinstall the application. It goes on to say, "check with the developer to make sure Microsoft Excel works with this version of MacOS. After that I cannot open my Microsoft Excel program. It says it is currently running MacOS High Sierra version 10.13.5. "Microsoft Excel cannot be opened because of a problem" after recent update of MacOS High Sierra to 10.13.5 It appears my MacBook Pro had a software update on 6/12/18. ![]()
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